Information We Collect

When you use MindraSense budget audit services, we collect several types of information to provide you with personalized financial guidance and improve our services. We're transparent about what we collect and why.

We also collect financial information necessary for budget audits, including income statements, expense records, and financial goals. This sensitive data is handled with the highest level of security and is only used for your specific audit requirements.

• Account registration details (name, email, phone)
• Financial documents you upload for audit purposes
• Communication records from consultations
• Website usage data through analytics tools
• Device information and IP addresses for security
• Preferences and settings you configure

How We Use Your Data

Your information serves specific purposes that directly benefit your budget audit experience. We don't use your data for unrelated marketing or sell it to third parties.

Primary uses include conducting your budget audit, providing personalized recommendations, communicating about your financial plan, and improving our audit methodologies based on anonymized data patterns.

• Performing comprehensive budget analysis and audits
• Creating customized financial recommendations
• Scheduling and conducting consultation sessions
• Sending audit reports and follow-up communications
• Providing customer support and answering questions
• Improving our audit tools and methodologies

Data Sharing and Third Parties

MindraSense does not sell your personal information to third parties. We only share data in specific, limited circumstances that directly support your service experience or comply with legal requirements.

When we do share information, it's with trusted service providers who help us deliver better audit services – like secure cloud storage for your documents or communication platforms for consultations.

• Cloud storage providers for secure document hosting
• Payment processors for transaction handling
• Communication tools for client consultations
• Legal authorities when required by Thai law
• Professional partners only with your explicit consent

Security Measures and Data Protection

Financial information requires exceptional security. We use industry-standard encryption, secure servers, and strict access controls to protect your sensitive budget and financial data.

Our security measures include SSL encryption for all data transmission, encrypted storage for documents, regular security audits, and limited employee access on a need-to-know basis for your specific audit.

• 256-bit SSL encryption for all data transfers
• Encrypted cloud storage with regular backups
• Multi-factor authentication for team access
• Regular security assessments and updates
• Secure document destruction after retention period
• Employee training on data privacy protocols

Your Privacy Rights and Control

You have significant control over your personal information. Thai privacy laws and our company policies give you several important rights regarding your data.

You can request to see what information we have about you, correct any inaccuracies, or ask us to delete your data entirely. We'll respond to these requests within 15 business days.

• Access your personal data we've collected
• Correct or update inaccurate information
• Request deletion of your data
• Withdraw consent for data processing
• Export your data in portable format
• Opt out of non-essential communications

Cookies and Website Data

Our website uses cookies to improve your browsing experience and remember your preferences. We use both essential cookies for site functionality and optional cookies for analytics.

Essential cookies help our contact forms work properly and remember your login status. Analytics cookies help us understand which parts of our site are most helpful to visitors so we can improve the experience.

• Essential cookies for site functionality
• Performance cookies to measure site usage
• Preference cookies to remember your settings
• Session cookies that expire when you close your browser

You can control cookie settings through your browser preferences. Disabling essential cookies may affect some site features, but you'll still be able to contact us and access our services.

Compliance with Thailand Privacy Laws

MindraSense operates in full compliance with Thailand's Personal Data Protection Act (PDPA) and related privacy regulations. We've designed our data practices to meet these legal requirements while providing excellent service.

Under Thai law, we have specific obligations for handling personal data of Thai residents. We maintain records of data processing activities and have appointed a data protection officer to oversee compliance.

• Lawful basis established before data collection
• Clear consent mechanisms for optional processing
• Data processing records maintained as required
• Cross-border transfer protections implemented
• Regular compliance reviews and updates

Policy Updates and Changes

We may update this privacy policy to reflect changes in our services, legal requirements, or data practices. When we make significant changes, we'll notify you via email and post the updated policy on our website.

Minor updates for clarity or legal compliance may be posted without individual notification. We recommend reviewing this policy periodically, especially before sharing new information with us.